Style de citation APA

Clow, K. E. (2008). Services marketing: Operation, management and strategy (2nd.). Biztantra.

Style de citation Chicago

Clow, Kenneth E. Services Marketing: Operation, Management and Strategy. 2nd. New Delhi: Biztantra, 2008.

Style de citation MLA

Clow, Kenneth E. Services Marketing: Operation, Management and Strategy. 2nd. Biztantra, 2008.

Attention : ces citations peuvent ne pas être correctes à 100%.