Juran, J. M., & Gryna, F. M. (2000). Quality planning and analysis: From product development through use (3rd ed.). Tata McGraw-Hill.
Chicago Edition CitationJuran, J. M., and Frank M. Gryna. Quality Planning and Analysis: From Product Development Through Use. 3rd ed. New Delhi: Tata McGraw-Hill, 2000.
MLA Edition CitationJuran, J. M., and Frank M. Gryna. Quality Planning and Analysis: From Product Development Through Use. 3rd ed. Tata McGraw-Hill, 2000.
Warning: These citations may not always be 100% accurate.