APA引用形式

Madhavi Garkaparthi. (2005). CRM in service sector: A practical approach. The ICFAI University Press.

シカゴスタイル引用形

Madhavi Garkaparthi. CRM in Service Sector: A Practical Approach. Hyderabad: The ICFAI University Press, 2005.

MLA引用形式

Madhavi Garkaparthi. CRM in Service Sector: A Practical Approach. The ICFAI University Press, 2005.

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