Madhavi Garkaparthi. (2005). CRM in service sector: A practical approach. The ICFAI University Press.
Chicago Edition CitationMadhavi Garkaparthi. CRM in Service Sector: A Practical Approach. Hyderabad: The ICFAI University Press, 2005.
MLA Edition CitationMadhavi Garkaparthi. CRM in Service Sector: A Practical Approach. The ICFAI University Press, 2005.
Warning: These citations may not always be 100% accurate.