CRM case studies

Eitemau Tebyg

• Performance driven CRM /
  gan: Brown, Stanley A .
  Cyhoeddwyd: (2006)
• customer relationship management (CRM)
  gan: Singh, P.P
  Cyhoeddwyd: (2009)
• The CRM handbook a business guide to cutsomer relationship management
  gan: Dyche, Jill
  Cyhoeddwyd: (2004)
• CRM : the foundation of contemporary marketing strategy /
  gan: Baran, Roger J.
  Cyhoeddwyd: (2013)
• Customer relationship management CRM
  gan: Singh, P P and Jinender Kumar, N
  Cyhoeddwyd: (2009)