Bopp, R. E., & Smith, L. C. (2001). Reference and information services: An Introduction (3rd ed.). Libraries Unlimited.
Chicago Edition CitationBopp, Richard E., and Linda C. Smith. Reference and Information Services: An Introduction. 3rd ed. Englewood, Colorado: Libraries Unlimited, 2001.
MLA Edition CitationBopp, Richard E., and Linda C. Smith. Reference and Information Services: An Introduction. 3rd ed. Libraries Unlimited, 2001.
Warning: These citations may not always be 100% accurate.