Laddar...

QR-kod

Customer service: empowerment and entrapment

Bibliografiska uppgifter
Övriga upphovsmän:	Sturdy, Andrew
Materialtyp:	Printed Book
Publicerad:	New York Palgrave 2001
Ämnen:	Customer service Management

Liknande verk

How to turn Customer Service into Customer Sales
av: Bernand Katz
Publicerad: (2000)

Customer-driven services management/
av: Balachandran, S
Publicerad: (1999)

Customer service building successful skills for the twenty - first century
av: Lucas, Robert W
Publicerad: (2012)

Providing exceptional customer service /
av: Rowson, Pauline .
Publicerad: (2005)

Customer driven services management /
av: Bakachandran , S .
Publicerad: (2004)

Customer- driven services management
av: Balachandran, S
Publicerad: (1999)

Customer service in co-operative banks /
av: Dileep, A. S.
Publicerad: (2010)

Customer service excellence: trends and strategies /
av: Nageswara Rao S B
Publicerad: (2004)

Customer service: a practical approach/
av: Harris, Elaine K.
Publicerad: (2013)

Design and operation of customer service systems
av: Bender, Paul S.
Publicerad: (1976)

CRM model design for customer services in bank
av: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
av: Goetsch, David L.
Publicerad: (2004)

Customer-driven services management
av: S.Balachandran
Publicerad: (1999)

Customer Service In Retailing
av: Anil Mishra Ruchi Gupta
Publicerad: (2009)

Customer service operations : the complete guide
av: Blanding, Warren
Publicerad: (1991)

Customer care
av: Bee, Frances; Author, et al.
Publicerad: (2000)

Customer service training 101 : quick and easy techniques that get great results /
av: Evenson, Renee
Publicerad: (2005)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
av: Aysha Shahna,M

Hidden power of your customers four keys of growing your business through existing customers
av: Carroll, Becky
Publicerad: (2011)

Superior customer value strategies for winning and retaining customers
av: Weinstein, Art
Publicerad: (2012)

Building customer loyalty
av: Linton, Ian; Author
Publicerad: (1999)

Complete idiot`s guide to great customer service
av: Karr,Ron
Publicerad: (1998)

Services marketing: integrating customer focus across the firm
av: Bitner, Mary Jo; Author, et al.
Publicerad: (2003)

Customer service excellence:Trends and Strategies
av: S.B.Nageswara Rao
Publicerad: (2004)

Organisational schizophrenia: Impact on customer service quality
av: Gopal K Gureja
Publicerad: (2013)

Tourist customer service satisfaction an encounter approach
av: Noe, Francis P
Publicerad: (2012)

Customer Care
av: Wendy Carter
Publicerad: (1996)

Service design for business : a practical guide to optimizing the customer experience /
av: Reason, Ben
Publicerad: (2016)

Successful service operations management
av: Metters, Richard
Publicerad: (2003)

Customer service career success through customer loyalty
av: Timm, Paul R.
Publicerad: (2008)

Service chain management : technology innovation for the service business /
Publicerad: (2008)

Customer service and banking codes and standards
Publicerad: (2017)

Customers' perception towards micro insurance products and services of LIC in Kerala /
av: Limna, M
Publicerad: (2018)

Seven power strategies for building customer loyalty /
av: Timm, Paul R.
Publicerad: (2001)

Meeting Customer Needs
av: Ian Smith
Publicerad: (2008)

101 ways to boost customer satisfaction
av: Foster,Timothy R V
Publicerad: (1997)

Case Studies in Customer Relationship Management
av: ICFAI

Extraordinary Customer service
av: McCoy, Glen
Publicerad: (2005)

Customer service for dummies
av: Bailey, Keith; Leland, Karen
Publicerad: (1997)

managing customer service /
av: Hayes,Jenny
Publicerad: (1998)