Nalaganje...

QR koda

Customer service: empowerment and entrapment

Bibliografske podrobnosti
Drugi avtorji:	Sturdy, Andrew
Format:	Printed Book
Izdano:	New York Palgrave 2001
Teme:	Customer service Management

Podobne knjige/članki

How to turn Customer Service into Customer Sales
od: Bernand Katz
Izdano: (2000)

Customer-driven services management/
od: Balachandran, S
Izdano: (1999)

Customer service building successful skills for the twenty - first century
od: Lucas, Robert W
Izdano: (2012)

Providing exceptional customer service /
od: Rowson, Pauline .
Izdano: (2005)

Customer driven services management /
od: Bakachandran , S .
Izdano: (2004)

Customer- driven services management
od: Balachandran, S
Izdano: (1999)

Customer service in co-operative banks /
od: Dileep, A. S.
Izdano: (2010)

Customer service excellence: trends and strategies /
od: Nageswara Rao S B
Izdano: (2004)

Customer service: a practical approach/
od: Harris, Elaine K.
Izdano: (2013)

Design and operation of customer service systems
od: Bender, Paul S.
Izdano: (1976)

CRM model design for customer services in bank
od: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
od: Goetsch, David L.
Izdano: (2004)

Customer-driven services management
od: S.Balachandran
Izdano: (1999)

Customer Service In Retailing
od: Anil Mishra Ruchi Gupta
Izdano: (2009)

Customer service operations : the complete guide
od: Blanding, Warren
Izdano: (1991)

Customer care
od: Bee, Frances; Author, et al.
Izdano: (2000)

Customer service training 101 : quick and easy techniques that get great results /
od: Evenson, Renee
Izdano: (2005)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
od: Aysha Shahna,M

Hidden power of your customers four keys of growing your business through existing customers
od: Carroll, Becky
Izdano: (2011)

Superior customer value strategies for winning and retaining customers
od: Weinstein, Art
Izdano: (2012)

Building customer loyalty
od: Linton, Ian; Author
Izdano: (1999)

Complete idiot`s guide to great customer service
od: Karr,Ron
Izdano: (1998)

Services marketing: integrating customer focus across the firm
od: Bitner, Mary Jo; Author, et al.
Izdano: (2003)

Customer service excellence:Trends and Strategies
od: S.B.Nageswara Rao
Izdano: (2004)

Organisational schizophrenia: Impact on customer service quality
od: Gopal K Gureja
Izdano: (2013)

Tourist customer service satisfaction an encounter approach
od: Noe, Francis P
Izdano: (2012)

Customer Care
od: Wendy Carter
Izdano: (1996)

Service design for business : a practical guide to optimizing the customer experience /
od: Reason, Ben
Izdano: (2016)

Successful service operations management
od: Metters, Richard
Izdano: (2003)

Customer service career success through customer loyalty
od: Timm, Paul R.
Izdano: (2008)

Service chain management : technology innovation for the service business /
Izdano: (2008)

Customer service and banking codes and standards
Izdano: (2017)

Customers' perception towards micro insurance products and services of LIC in Kerala /
od: Limna, M
Izdano: (2018)

Seven power strategies for building customer loyalty /
od: Timm, Paul R.
Izdano: (2001)

Meeting Customer Needs
od: Ian Smith
Izdano: (2008)

101 ways to boost customer satisfaction
od: Foster,Timothy R V
Izdano: (1997)

Case Studies in Customer Relationship Management
od: ICFAI

Extraordinary Customer service
od: McCoy, Glen
Izdano: (2005)

Customer service for dummies
od: Bailey, Keith; Leland, Karen
Izdano: (1997)

managing customer service /
od: Hayes,Jenny
Izdano: (1998)