Cargando...

Código QR

Customer service: empowerment and entrapment

Detalles Bibliográficos
Otros Autores:	Sturdy, Andrew
Formato:	Printed Book
Publicado:	New York Palgrave 2001
Materias:	Customer service Management

Ejemplares similares

How to turn Customer Service into Customer Sales
por: Bernand Katz
Publicado: (2000)

Customer-driven services management/
por: Balachandran, S
Publicado: (1999)

Customer service building successful skills for the twenty - first century
por: Lucas, Robert W
Publicado: (2012)

Providing exceptional customer service /
por: Rowson, Pauline .
Publicado: (2005)

Customer driven services management /
por: Bakachandran , S .
Publicado: (2004)

Customer- driven services management
por: Balachandran, S
Publicado: (1999)

Customer service in co-operative banks /
por: Dileep, A. S.
Publicado: (2010)

Customer service excellence: trends and strategies /
por: Nageswara Rao S B
Publicado: (2004)

Customer service: a practical approach/
por: Harris, Elaine K.
Publicado: (2013)

Design and operation of customer service systems
por: Bender, Paul S.
Publicado: (1976)

CRM model design for customer services in bank
por: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
por: Goetsch, David L.
Publicado: (2004)

Customer-driven services management
por: S.Balachandran
Publicado: (1999)

Customer Service In Retailing
por: Anil Mishra Ruchi Gupta
Publicado: (2009)

Customer service operations : the complete guide
por: Blanding, Warren
Publicado: (1991)

Customer care
por: Bee, Frances; Author, et al.
Publicado: (2000)

Customer service training 101 : quick and easy techniques that get great results /
por: Evenson, Renee
Publicado: (2005)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
por: Aysha Shahna,M

Hidden power of your customers four keys of growing your business through existing customers
por: Carroll, Becky
Publicado: (2011)

Superior customer value strategies for winning and retaining customers
por: Weinstein, Art
Publicado: (2012)

Building customer loyalty
por: Linton, Ian; Author
Publicado: (1999)

Complete idiot`s guide to great customer service
por: Karr,Ron
Publicado: (1998)

Services marketing: integrating customer focus across the firm
por: Bitner, Mary Jo; Author, et al.
Publicado: (2003)

Customer service excellence:Trends and Strategies
por: S.B.Nageswara Rao
Publicado: (2004)

Organisational schizophrenia: Impact on customer service quality
por: Gopal K Gureja
Publicado: (2013)

Tourist customer service satisfaction an encounter approach
por: Noe, Francis P
Publicado: (2012)

Customer Care
por: Wendy Carter
Publicado: (1996)

Service design for business : a practical guide to optimizing the customer experience /
por: Reason, Ben
Publicado: (2016)

Successful service operations management
por: Metters, Richard
Publicado: (2003)

Customer service career success through customer loyalty
por: Timm, Paul R.
Publicado: (2008)

Service chain management : technology innovation for the service business /
Publicado: (2008)

Customer service and banking codes and standards
Publicado: (2017)

Customers' perception towards micro insurance products and services of LIC in Kerala /
por: Limna, M
Publicado: (2018)

Seven power strategies for building customer loyalty /
por: Timm, Paul R.
Publicado: (2001)

Meeting Customer Needs
por: Ian Smith
Publicado: (2008)

101 ways to boost customer satisfaction
por: Foster,Timothy R V
Publicado: (1997)

Case Studies in Customer Relationship Management
por: ICFAI

Extraordinary Customer service
por: McCoy, Glen
Publicado: (2005)

Customer service for dummies
por: Bailey, Keith; Leland, Karen
Publicado: (1997)

managing customer service /
por: Hayes,Jenny
Publicado: (1998)