Peeru Mohamed,, H., & Sagadevan, A. (2006). Customer relationship management: A step-by-step approach. Vikas.
Chicago Edition CitationPeeru Mohamed,, H., and A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. New Delhi: Vikas, 2006.
MLA引文Peeru Mohamed,, H., and A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. Vikas, 2006.
警告:这些引文格式不一定是100%准确.