Peeru Mohamed,, H., & Sagadevan, A. (2006). Customer relationship management: A step-by-step approach. Vikas.
Chicago Edition CitationPeeru Mohamed,, H., and A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. New Delhi: Vikas, 2006.
MLA Edition CitationPeeru Mohamed,, H., and A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. Vikas, 2006.
Warning: These citations may not always be 100% accurate.