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Service management: operations, strategy, information technology
Huvudupphovsman: | |
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Övriga upphovsmän: | |
Materialtyp: | Printed Book |
Publicerad: |
New Delhi
Tata McGraw-Hill
2006
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Ämnen: |
LEADER | 00540cam a2200169ua 4500 | ||
---|---|---|---|
020 | |a 0-07-061566-7 | ||
082 | |a 658 |b FIT/S | ||
100 | |a Fitzsimmons, James A. | ||
245 | 1 | 0 | |a Service management: operations, strategy, information technology |
260 | |a New Delhi |b Tata McGraw-Hill |c 2006 | ||
300 | |a 605p. | ||
500 | |a includes index. | ||
650 | 0 | |a Management | |
700 | 0 | 2 | |a Fitzsimmons,, Mona J. |
942 | |c BK | ||
999 | |c 15521 |d 15521 | ||
952 | |0 0 |1 0 |4 0 |6 658_000000000000000_FITS |7 0 |9 16183 |a KUCL |b KUCL |d 2014-05-23 |l 0 |o 658 FIT/S |p 17796 |r 2014-05-23 |y BK |