Deismireacht APA

Fitzsimmons, J. A., & Fitzsimmons,, M. J. (2006). Service management: Operations, strategy, information technology. Tata McGraw-Hill.

Chicago Edition Citation

Fitzsimmons, James A., and Mona J. Fitzsimmons. Service Management: Operations, Strategy, Information Technology. New Delhi: Tata McGraw-Hill, 2006.

Deismireacht MLA

Fitzsimmons, James A., and Mona J. Fitzsimmons. Service Management: Operations, Strategy, Information Technology. Tata McGraw-Hill, 2006.

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