APA Edition Citation

Heizer, J. H., & Nathan, J. (2005). Cases in total quality management: Manufacturing and services. Thomson.

Chicago Edition Citation

Heizer, Jay H., and Jay Nathan. Cases in Total Quality Management: Manufacturing and Services. Australia: Thomson, 2005.

MLA Edition Citation

Heizer, Jay H., and Jay Nathan. Cases in Total Quality Management: Manufacturing and Services. Thomson, 2005.

Warning: These citations may not always be 100% accurate.