TQM in Library and Information services /

Antzeko izenburuak

• Managing qualities services in library and information sciences /
  nork: Sharma, Utpal
  Argitaratua: (2015)
• TQM In Service Sector
  nork: R. P. Mohanty R. R. Lakhe
  Argitaratua: (2002)
• Quality Management for Information and Library Managers.
  nork: Brophy, Peter
  Argitaratua: (1997)
• Methods for measuring quality of libraries
  nork: Bavakutty, M.
  Argitaratua: (2005)
• Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /
  nork: Pushpanjali Jena
  Argitaratua: (2013)