Customer care excellence: how to create an effective customer focus /

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Xehetasun bibliografikoak
Egile nagusia: Cook, Sarah
Formatua: Printed Book
Argitaratua: New Delhi: Kogan Page India Pvt Ltd, 2004.
Gaiak:
Internet
customer Service
Communications
Service Strategy
Sales Management
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Customer care excellence : how to create an effective customer focus
nork Cook, Sarah
Argitaratua 2011
Printed Book
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