Customer care excellence: how to create an effective customer focus /

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Detalles Bibliográficos
Autor Principal: Cook, Sarah
Formato: Printed Book
Publicado: New Delhi: Kogan Page India Pvt Ltd, 2004.
Subjects:
Internet
customer Service
Communications
Service Strategy
Sales Management
Descripción
Descrición Física:viii,248p..
ISBN:81-7554-205-5

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