Customer care excellence: how to create an effective customer focus /

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Sonraí Bibleagrafaíochta
Príomhúdar: Cook, Sarah
Formáid: Printed Book
Foilsithe: New Delhi: Kogan Page India Pvt Ltd, 2004.
Ábhair:
Internet
customer Service
Communications
Service Strategy
Sales Management
Cur Síos
Cur Síos Fisiciúil:viii,248p..
ISBN:81-7554-205-5

Míreanna Comhchosúla