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Customer Relationship Management : Perspectives from the Marketplace

Detalles Bibliográficos
Autor principal:	Knox,Simon
Otros Autores:	Maklan,Stan, Payne,Adrian, Peppard,Joe, Ryals,Lynette
Formato:	Printed Book
Lenguaje:	Undetermined
Publicado:	Oxford Butterworth - Heinemann 2009
Materias:	CRM

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