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Customer Relationship Management : Perspectives from the Marketplace

Dades bibliogràfiques
Autor principal:	Knox,Simon
Altres autors:	Maklan,Stan, Payne,Adrian, Peppard,Joe, Ryals,Lynette
Format:	Printed Book
Idioma:	Undetermined
Publicat:	Oxford Butterworth - Heinemann 2009
Matèries:	CRM

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