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| LEADER |
00688nam a2200217Ia 4500 |
| 008 |
140316s9999 xx 000 0 und d |
| 020 |
|
|
|a 9780750656771
|
| 082 |
|
|
|a 658.812
|b KNO/CO
|
| 100 |
|
|
|a Knox,Simon
|
| 245 |
|
|
|a Customer Relationship Management : Perspectives from the Marketplace
|
| 260 |
|
|
|a Oxford
|b Butterworth - Heinemann
|c 2009
|
| 300 |
|
|
|a 302
|
| 650 |
|
|
|a CRM
|
| 650 |
|
|
|a CRM
|
| 700 |
|
|
|a Maklan,Stan
|
| 700 |
|
|
|a Payne,Adrian
|
| 700 |
|
|
|a Peppard,Joe
|
| 700 |
|
|
|a Ryals,Lynette
|
| 942 |
|
|
|2 ddc
|c BK
|
| 999 |
|
|
|c 9370
|d 9370
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_812000000000000_KNOCO
|7 0
|9 10561
|a KAUCLV
|b KAUCLV
|c GENERAL
|d 2014-03-18
|o 658.812 KNO/CO
|p 217706
|r 2014-03-18
|w 2014-03-18
|y BK
|