Customer Relationship Management : Perspectives from the Marketplace

Bibliographic Details
Main Author: Knox,Simon
Other Authors: Maklan,Stan, Payne,Adrian, Peppard,Joe, Ryals,Lynette
Format: Printed Book
Language:Undetermined
Published: Oxford Butterworth - Heinemann 2009
Subjects:
CRM
Description
Physical Description:302
ISBN:9780750656771

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