Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, & Ryals,Lynette. (2009). Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann.
Styl cytowania ChicagoKnox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, i Ryals,Lynette. Customer Relationship Management: Perspectives from the Marketplace. Oxford: Butterworth - Heinemann, 2009.
Styl cytowania MLAKnox,Simon, et al. Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann, 2009.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..