APA Citatie

Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, & Ryals,Lynette. (2009). Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann.

Chicago Style citaat

Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, en Ryals,Lynette. Customer Relationship Management: Perspectives from the Marketplace. Oxford: Butterworth - Heinemann, 2009.

MLA citatie

Knox,Simon, et al. Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann, 2009.

Let op: Deze citaties zijn niet altijd 100% accuraat.