Citazione APA

Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, & Ryals,Lynette. (2009). Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann.

Stile di citazione Chicago

Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, e Ryals,Lynette. Customer Relationship Management: Perspectives from the Marketplace. Oxford: Butterworth - Heinemann, 2009.

Citazione MLA

Knox,Simon, et al. Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann, 2009.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.