Style de citation APA

Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, & Ryals,Lynette. (2009). Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann.

Style de citation Chicago

Knox,Simon, Maklan,Stan, Payne,Adrian, Peppard,Joe, et Ryals,Lynette. Customer Relationship Management: Perspectives from the Marketplace. Oxford: Butterworth - Heinemann, 2009.

Style de citation MLA

Knox,Simon, et al. Customer Relationship Management: Perspectives from the Marketplace. Butterworth - Heinemann, 2009.

Attention : ces citations peuvent ne pas être correctes à 100%.