Oakland.,John S. (2008). Total Organizational Excellence: Achieving World-Class Performance. Butterworth- Heinmann.
Chicago Edition CitationOakland.,John S. Total Organizational Excellence: Achieving World-Class Performance. Oxford: Butterworth- Heinmann, 2008.
MLA Edition CitationOakland.,John S. Total Organizational Excellence: Achieving World-Class Performance. Butterworth- Heinmann, 2008.
Warning: These citations may not always be 100% accurate.