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| LEADER |
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| 008 |
140316s9999 xx 000 0 und d |
| 020 |
|
|
|a 9780750655026
|
| 082 |
|
|
|a 658.812
|b BUT/CU
|
| 100 |
|
|
|a Buttle,Francis
|
| 245 |
|
|
|a Customer Relationship Management : Concepts and Tools
|
| 260 |
|
|
|a Oxord
|b Butterworth - Heinmann
|c 2009
|
| 300 |
|
|
|a 359
|
| 650 |
|
|
|a CRM
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| 942 |
|
|
|2 ddc
|c BK
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| 999 |
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|c 9355
|d 9355
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| 952 |
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|0 0
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|6 658_812000000000000_BUTCU
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|9 10546
|a KAUCLV
|b KAUCLV
|c GENERAL
|d 2014-03-18
|l 1
|m 2
|o 658.812 BUT/CU
|p 217684
|q 2020-08-07
|r 2020-06-09
|s 2020-06-09
|w 2014-03-18
|y BK
|