APA引用形式

Buttle,Francis. (2009). Customer Relationship Management: Concepts and Tools. Butterworth - Heinmann.

シカゴスタイル引用形

Buttle,Francis. Customer Relationship Management: Concepts and Tools. Oxord: Butterworth - Heinmann, 2009.

MLA引用形式

Buttle,Francis. Customer Relationship Management: Concepts and Tools. Butterworth - Heinmann, 2009.

警告: この引用は必ずしも正確ではありません.