APA-referens

Buttle,Francis. (2009). Customer Relationship Management: Concepts and Tools. Butterworth - Heinmann.

Chicago-stil citat

Buttle,Francis. Customer Relationship Management: Concepts and Tools. Oxord: Butterworth - Heinmann, 2009.

MLA-referens

Buttle,Francis. Customer Relationship Management: Concepts and Tools. Butterworth - Heinmann, 2009.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.