Garikaparthi,Madhavi. (2005). CRM In Services Sector: Practical Approach. Icfai Books.
Chicago Edition CitationGarikaparthi,Madhavi. CRM In Services Sector: Practical Approach. Hyderabad: Icfai Books, 2005.
MLA Edition CitationGarikaparthi,Madhavi. CRM In Services Sector: Practical Approach. Icfai Books, 2005.
Warning: These citations may not always be 100% accurate.