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| LEADER |
00610nam a2200181Ia 4500 |
| 008 |
140316s9999 xx 000 0 und d |
| 020 |
|
|
|a 8120314123
|
| 082 |
|
|
|a 658.812
|b KAR/CO
|
| 100 |
|
|
|a Karr,Ron
|
| 245 |
|
|
|a Complete idiot`s guide to great customer service
|
| 260 |
|
|
|a New Delhi
|b Prentice-Hall of India Pvt.Ltd.
|c 1998
|
| 300 |
|
|
|a 326
|
| 650 |
|
|
|a Communiction
|
| 650 |
|
|
|a Customer service
|
| 700 |
|
|
|a Blohowiak,Don
|
| 942 |
|
|
|2 ddc
|c BK
|
| 999 |
|
|
|c 3988
|d 3988
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_812000000000000_KARCO
|7 0
|9 4715
|a KAUCLV
|b KAUCLV
|c GENERAL
|d 2014-03-18
|o 658.812 KAR/CO
|p 209192
|r 2014-03-18
|w 2014-03-18
|y BK
|