Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

समान संसाधन

• Delivering satisfaction and service quality:a customer-based approach for libraries
  द्वारा: Hernon, Peter
  प्रकाशित: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  द्वारा: Peter Hernon
  प्रकाशित: (2013)
• Analysis of customer satisfaction data /
  द्वारा: Allen, Derek R.
  प्रकाशित: (2010)
• Measuring and managing customer satisfaction going for the gold
  द्वारा: Kessler, Sheila
  प्रकाशित: (1996)
• Delivering satisfaction and service quality
  प्रकाशित: (2009)