Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

Míreanna Comhchosúla

• Delivering satisfaction and service quality:a customer-based approach for libraries
  le: Hernon, Peter
  Foilsithe: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  le: Peter Hernon
  Foilsithe: (2013)
• Analysis of customer satisfaction data /
  le: Allen, Derek R.
  Foilsithe: (2010)
• Measuring and managing customer satisfaction going for the gold
  le: Kessler, Sheila
  Foilsithe: (1996)
• Delivering satisfaction and service quality
  Foilsithe: (2009)