Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

Samankaltaisia teoksia

• Delivering satisfaction and service quality:a customer-based approach for libraries
  Tekijä: Hernon, Peter
  Julkaistu: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  Tekijä: Peter Hernon
  Julkaistu: (2013)
• Analysis of customer satisfaction data /
  Tekijä: Allen, Derek R.
  Julkaistu: (2010)
• Measuring and managing customer satisfaction going for the gold
  Tekijä: Kessler, Sheila
  Julkaistu: (1996)
• Delivering satisfaction and service quality
  Julkaistu: (2009)