Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

Παρόμοια τεκμήρια

• Delivering satisfaction and service quality:a customer-based approach for libraries
  ανά: Hernon, Peter
  Έκδοση: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  ανά: Peter Hernon
  Έκδοση: (2013)
• Analysis of customer satisfaction data /
  ανά: Allen, Derek R.
  Έκδοση: (2010)
• Measuring and managing customer satisfaction going for the gold
  ανά: Kessler, Sheila
  Έκδοση: (1996)
• Delivering satisfaction and service quality
  Έκδοση: (2009)