Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

Lignende værker

• Delivering satisfaction and service quality:a customer-based approach for libraries
  af: Hernon, Peter
  Udgivet: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  af: Peter Hernon
  Udgivet: (2013)
• Analysis of customer satisfaction data /
  af: Allen, Derek R.
  Udgivet: (2010)
• Measuring and managing customer satisfaction going for the gold
  af: Kessler, Sheila
  Udgivet: (1996)
• Delivering satisfaction and service quality
  Udgivet: (2009)