Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

অনুরূপ উপাদানগুলি

• Delivering satisfaction and service quality:a customer-based approach for libraries
  অনুযায়ী: Hernon, Peter
  প্রকাশিত: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  অনুযায়ী: Peter Hernon
  প্রকাশিত: (2013)
• Analysis of customer satisfaction data /
  অনুযায়ী: Allen, Derek R.
  প্রকাশিত: (2010)
• Measuring and managing customer satisfaction going for the gold
  অনুযায়ী: Kessler, Sheila
  প্রকাশিত: (1996)
• Delivering satisfaction and service quality
  প্রকাশিত: (2009)