Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

مواد مشابهة

• Delivering satisfaction and service quality:a customer-based approach for libraries
  بواسطة: Hernon, Peter
  منشور في: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  بواسطة: Peter Hernon
  منشور في: (2013)
• Analysis of customer satisfaction data /
  بواسطة: Allen, Derek R.
  منشور في: (2010)
• Measuring and managing customer satisfaction going for the gold
  بواسطة: Kessler, Sheila
  منشور في: (1996)
• Delivering satisfaction and service quality
  منشور في: (2009)