Lovelock, C. (2011). Services marketing: People,technology,strategy (7.). Pearson education india pvt ltd.
Chicago Edition CitationLovelock, Christopher. Services Marketing: People,technology,strategy. 7. New Delhi: Pearson education india pvt ltd, 2011.
MLA Edition CitationLovelock, Christopher. Services Marketing: People,technology,strategy. 7. Pearson education india pvt ltd, 2011.
Warning: These citations may not always be 100% accurate.