Citazione APA

Lovelock, C. (2011). Services marketing: People,technology,strategy (7.). Pearson education india pvt ltd.

Stile di citazione Chicago

Lovelock, Christopher. Services Marketing: People,technology,strategy. 7. New Delhi: Pearson education india pvt ltd, 2011.

Citazione MLA

Lovelock, Christopher. Services Marketing: People,technology,strategy. 7. Pearson education india pvt ltd, 2011.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.