Cita APA

Shanmugasundaram, S. Customer relationship management (1.). Prentice -Hall of India Pvt.

Chicago Edition Citation

Shanmugasundaram, S. Customer Relationship Management. 1. New Delhi: Prentice -Hall of India Pvt.

Cita MLA

Shanmugasundaram, S. Customer Relationship Management. 1. Prentice -Hall of India Pvt.

Atenció: Aquestes cites poden no estar 100% correctes.