Shanmugasundaram, S. Customer relationship management (1.). Prentice -Hall of India Pvt.
Chicago Edition CitationShanmugasundaram, S. Customer Relationship Management. 1. New Delhi: Prentice -Hall of India Pvt.
MLA Edition CitationShanmugasundaram, S. Customer Relationship Management. 1. Prentice -Hall of India Pvt.
Warning: These citations may not always be 100% accurate.