Poornima M Charantimath. (2011). Total Quality Management (2nd.). Pearson.
Chicago Stili AlıntıPoornima M Charantimath. Total Quality Management. 2nd. New Delhi: Pearson, 2011.
MLA AlıntıPoornima M Charantimath. Total Quality Management. 2nd. Pearson, 2011.
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