Alok Kumar Rai. (2013). Customer Relationship Management: Concept and Cases (2nd.). PHI Learning Private Limited.
Styl cytowania ChicagoAlok Kumar Rai. Customer Relationship Management: Concept and Cases. 2nd. Delhi: PHI Learning Private Limited, 2013.
Styl cytowania MLAAlok Kumar Rai. Customer Relationship Management: Concept and Cases. 2nd. PHI Learning Private Limited, 2013.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..