Ramachandran, R. (2011). Customer Relationship Management (1st.). Serials Publications.
Chicago Edition CitationRamachandran, R. Customer Relationship Management. 1st. New Delhi: Serials Publications, 2011.
Cita MLARamachandran, R. Customer Relationship Management. 1st. Serials Publications, 2011.
Atenció: Aquestes cites poden no estar 100% correctes.