APA aipamena

Hoffman, D. K. (2007). Services Marketing: Concepts, Strategies and Cases (3rd.). Thomson South Western.

Chicago Style aipamena

Hoffman, Douglas K. Services Marketing: Concepts, Strategies and Cases. 3rd. Australia: Thomson South Western, 2007.

MLA aipamena

Hoffman, Douglas K. Services Marketing: Concepts, Strategies and Cases. 3rd. Thomson South Western, 2007.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.