Peeru H, M., & Sahadevan, A. (2010). customer Relationship Management: A Step-by-Step Approach. Vikas Publishing House Pvt .Ltd.
Dyfyniad Arddull ChicagoPeeru H, Muhamed, and A. Sahadevan. Customer Relationship Management: A Step-by-Step Approach. New Delhi: Vikas Publishing House Pvt .Ltd, 2010.
Dyfyniad MLAPeeru H, Muhamed, and A. Sahadevan. Customer Relationship Management: A Step-by-Step Approach. Vikas Publishing House Pvt .Ltd, 2010.
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