Mark, A. (2002). Quality Management: A Process improvement approach. Cengage Learning India Private Limited.
Chicago Edition CitationMark, A.Fryman. Quality Management: A Process Improvement Approach. New Delhi: Cengage Learning India Private Limited, 2002.
MLA Edition CitationMark, A.Fryman. Quality Management: A Process Improvement Approach. Cengage Learning India Private Limited, 2002.
Warning: These citations may not always be 100% accurate.