APA način citiranja

Abhinav, C., & Mukesh, C. (2008). Customer Relationship Management: An Indian Perspective. Excel.

Čikaški stil citiranja

Abhinav, Chaturvedi, i Chaturvedi Mukesh. Customer Relationship Management: An Indian Perspective. Delhi: Excel, 2008.

MLA način citiranja

Abhinav, Chaturvedi, i Chaturvedi Mukesh. Customer Relationship Management: An Indian Perspective. Excel, 2008.