Rejendra, N., & Tapan, P. K. (2005). Managing Customer Relationships in Service Industries. Excel.
Chicago Edition CitationRejendra, Nargundkar, and Panda K. Tapan. Managing Customer Relationships in Service Industries. Delhi: Excel, 2005.
MLA Edition CitationRejendra, Nargundkar, and Panda K. Tapan. Managing Customer Relationships in Service Industries. Excel, 2005.
Warning: These citations may not always be 100% accurate.