APA استشهاد

Dastoor, B. N. (2010). Customer Satisfaction Delight: The success mantra of the 21st century. Excel Books.

استشهاد بنمط شيكاغو

Dastoor, B N. Customer Satisfaction Delight: The Success Mantra of the 21st Century. New Delhi: Excel Books, 2010.

MLA استشهاد

Dastoor, B N. Customer Satisfaction Delight: The Success Mantra of the 21st Century. Excel Books, 2010.