APA Edition Citation

Kathryn, K., Madeleine, P., Richard, M., & Steve, W. (2008). Service operations Management. Cengage Learning India Private Limited.

Chicago Edition Citation

Kathryn, King-Metters, Pullman Madeleine, Metters Richard, and Walton Steve. Service Operations Management. New Delhi: Cengage Learning India Private Limited, 2008.

MLA Edition Citation

Kathryn, King-Metters, et al. Service Operations Management. Cengage Learning India Private Limited, 2008.